Terms of Service

Last Updated: [7/14/26]

Welcome to Secure Pet Payments (“Company,” “we,” “our,” or “us”).
These Terms of Service (“Terms”) govern your use of our website, services, and platform (the “Service”).

By accessing or using our Service, you agree to be bound by these Terms.

1. Eligibility

To use our Service, you must:

  • Be at least 18 years old

  • Have the legal capacity to enter into a binding contract

  • Provide accurate and truthful information

  • Use the Service only for lawful purposes

We may suspend or terminate accounts that violate these requirements.

2. Description of Service

Secure Pet Payments provides a payment facilitation platform designed to help buyers and sellers conduct pet-related transactions more securely.

We:

  • Provide tools to create transaction agreements

  • Facilitate payment processing through third-party providers

  • Assist with dispute resolution

We are not:

  • A breeder or pet seller

  • A pet transporter

  • A veterinary provider

  • A financial institution or bank

We do not guarantee the health, safety, quality, or legality of any pet.

3. User Responsibilities

Buyers agree to:

  • Review seller information carefully

  • Ensure compliance with local pet ownership laws

  • Confirm delivery and condition honestly

  • Not initiate fraudulent disputes or chargebacks

Sellers agree to:

  • Provide accurate pet descriptions and documentation

  • Deliver pets as agreed

  • Comply with all applicable animal welfare and sales laws

  • Not misrepresent pets or delivery arrangements

Both parties are responsible for the underlying transaction.

4. Payments

4.1 Payment Processing

Payments are processed through third-party payment processors.
By using our Service, you also agree to their terms and policies.

4.2 Fees

We may charge service or transaction fees.
All fees will be disclosed before payment is submitted.

Fees are generally non-refundable except where required by law.

5. Disputes

If a transaction issue arises:

  1. A dispute may be opened within the allowed review period.

  2. Both parties may be asked to provide documentation.

  3. We may determine a fair resolution based on available evidence.

Possible outcomes include:

  • Release of funds to seller

  • Refund to buyer

  • Partial refund or split resolution

Our decisions are final for platform purposes.

6. Prohibited Uses

You may not use the Service to:

  • Conduct illegal transactions

  • Sell stolen or unlawfully obtained animals

  • Commit fraud or misrepresentation

  • Harass or threaten other users

  • Attempt to bypass the platform to avoid fees

  • Use the Service for any unlawful purpose

We reserve the right to suspend or terminate accounts for violations.

7. Account Suspension & Termination

We may suspend or terminate accounts if:

  • These Terms are violated

  • Fraud is suspected

  • Required information is not provided

  • Legal or regulatory risk exists

We may retain transaction records as required by law.

8. Limitation of Liability

To the fullest extent permitted by law:

Secure Pet Payments is not liable for:

  • Pet health or temperament

  • Breeder or buyer conduct

  • Delivery or transport issues

  • Indirect, incidental, or consequential damages

  • Losses resulting from user misconduct

Our total liability shall not exceed the fees paid to us for the transaction.

9. No Warranty

The Service is provided “as is” and “as available.”

We do not guarantee:

  • Continuous or error-free operation

  • That disputes will always result in refunds

  • That transactions will be risk-free

10. Indemni-fication

You agree to indemnify and hold harmless Secure Pet Payments from claims, damages, and expenses arising from:

  • Your use of the Service

  • Your transactions

  • Your violation of these Terms or laws

11. Governing Law

These Terms are governed by the laws of the State of [Tennessee], without regard to conflict of law principles.

12. Changes to These Terms

We may update these Terms at any time.
Updated Terms will be posted on this page with a revised “Last Updated” date.

Continued use of the Service constitutes acceptance of the updated Terms.

13. Contact

For legal questions about these Terms:

Email: support@securepetpayments.com