How it Works
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1️⃣ Create a Secure Transaction
The buyer or seller starts a transaction in minutes.
You’ll enter:
Pet details
Agreed price
Delivery or pickup plan
Seller & buyer contact information
Both parties receive a secure transaction link.
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2️⃣ Buyer Pays Securely
The buyer submits payment through our secure checkout.
✔ Payment is processed by our payment provider.
✔ Transaction details are recorded.
✔ Both parties receive confirmation.This provides a documented payment process for both buyer and seller.
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3️⃣ Seller Delivers the Pet
Once payment is successfully processed, the seller is notified to proceed with delivery as agreed.
Delivery options may include:
Pet transport service
Air transport
Local pickup
Ground transport
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4️⃣ Buyer Confirms Delivery
After delivery, the buyer confirms
The pet arrived safely
The pet matches the transaction details
Delivery was completed as agreed
This confirmation updates the transaction status.
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5️⃣ Seller payment is processed
After the buyer confirms successful delivery, the transaction is completed and payment to the seller is processed through our payment provider.
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6️⃣ Transaction support
If something doesn’t go as planned, our transaction support process helps both parties address issues such as:
Our dispute process helps resolve issues like:
Pet not received
Pet materially different from the transaction details
Delivery problems
Transaction disagreements
We review the transaction information and work with both parties toward an appropriate resolution.
Payment processing: Payments are processed through our third-party payment provider.
Secure Pet Payments does not provide banking or escrow services.