Privacy Policy

Last Updated: [7/14/2026]

This Privacy Policy explains how Secure Pet Payments (“Company,” “we,” “our,” or “us”) collects, uses, and protects your information when you use our website and services (the “Service”).

By using the Service, you agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

When you use our platform, we may collect:

Account & Contact Information

  • Name

  • Email address

  • Phone number

  • Billing address

Transaction Information

  • Buyer and seller details

  • Pet description and transaction details

  • Delivery and agreement information

Identity Verification Information
To comply with payment and fraud prevention requirements, we may collect:

  • Government-issued ID

  • Date of birth

  • Last four digits of SSN (when required by payment partners)

1.2 Payment Information

Payments are processed by third-party payment processors.
We do not store full credit card or bank account numbers on our servers.

Payment processors may collect:

  • Card details

  • Bank account information

  • Billing address

  • Transaction history

Their use of your information is governed by their own privacy policies.

1.3 Automatically Collected Information

When you use our website, we may automatically collect:

  • IP address

  • Device and browser type

  • Pages visited and actions taken

  • Date and time of visits

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide and operate the Service

  • Facilitate transactions between buyers and sellers

  • Verify identity and prevent fraud

  • Communicate about transactions and account activity

  • Provide customer support

  • Improve our website and services

  • Comply with legal obligations

3. How We Share Information

We do not sell your personal information.

We may share information with:

Payment Processors

To securely process transactions and comply with financial regulations.

Service Providers

Trusted partners who help us operate the platform, such as:

  • Hosting providers

  • Email delivery services

  • Fraud prevention tools

  • Customer support software

Legal & Regulatory Authorities

We may disclose information if required by law or to:

  • Comply with legal obligations

  • Respond to lawful requests

  • Protect our rights or prevent fraud

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in

  • Remember preferences

  • Analyze website traffic

  • Improve user experience

You can adjust cookie settings through your browser.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your information.

6. Data Retention

We retain personal and transaction information as long as necessary to:

  • Provide the Service

  • Comply with legal and regulatory requirements

  • Resolve disputes and enforce agreements

7. Your Privacy Rights

Depending on your location, you may have rights to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Object to certain processing activities

To make a request, contact us at the email below.

8. Children’s Privacy

Our Service is not intended for individuals under 18.
We do not knowingly collect information from children.

9. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will be posted with a revised “Last Updated” date.

11. Contact Us

For privacy questions or requests:

Email: support@securepetpayments.com